Contact Center Roundtable Survey Included in this is a survey is your RSVP options, and questions that serve to help Xtend receive insight before the Contact Center Roundtable. We want this roundtable to be a interactive learning experience for all. Full Name(Required) First Last Job Title(Required)Credit Union(Required)Email Address(Required) How many people are you bringing from your team? What are their names and titles?What topics would you like to discuss? Call Scoring & Webchat Scoring External Payments Forms Fraud & Suspicious Callers New Agent Training New ItsMe24/7 & Mobile Banking 5.0 Non-Negotiables Onboarding Ongoing Education & Huddles Paperless Environment vs. Paper Environment Phone System Process Documentation Reporting & Reporting Benefits Security Audits Web Based Lending Platforms Vs. CU Base Applications Web Chat Services What other topics would you like to discuss or know more about at the Contact Center Roundtable?Do you have an food or drink restrictions or allergies?This information will stay confidential, and helps us provide catering options for all dietary types. Yes No List the allergies or restrictions you have.This information will stay confidential, and help us provide catering options for all dietary types.
