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We support
credit unions
& their members.

We support

credit unions

& their members.

About Xtend

We’re a Credit Union Service Organization, CUSO, that was founded in 2002. We were imagined and created in Grand Rapids, Michigan. We can proudly say we are collectively owned by our clients, and we act as a shared resource for over 350 credit unions across the United States.

We offer a wide range of products and services that reach 1.2 million members and $13 billion in assets from our departments: Communications, Data Analytics, Contact Center, Bookkeeping, and Xtend Shared Branching. We’re an extension of your credit union, and all about extending a helping hand including, driving leads and member engagement, analyzing your data, servicing members via phone or chat, and working the back-office.

Learn more about Xtend and our partnerships.

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What we do as a CUSO

We offer a wide range of products and services, from finances to marketing. Click a department to learn more.
Contact Center
Communications Data Analytics Bookkeeping Xtend Shared Branching Partners Products

What we do

We offer a wide range of products and services, from finances to marketing. Click a department to learn more.
Contact Center
Communications Data Analytics Bookkeeping Xtend Shared Branching Partners Products

Client Reviews

"We have worked with Xtend on campaigns for several years. It is a quick and easy way to have a professional marketing campaign done in a short amount of time... The team at Xtend is always willing to give suggestions and share their expertise. You choose the type of campaign that works best for your credit union." Farm Bureau Family Credit Union
"We were delighted with the analysis Sarah and Xtend completed on our credit card portfolio. The depth of information was very informative and helped us to prioritize strategies for improvement. The best part... Xtend is going to help us execute some of those strategies. Win-win-win." South Bay Credit Union
"Core Direct Lending has been a huge asset to our team. Xtend's increased lending role has helped speed up the application process by providing more information within applications through tool 2. We're looking forward to the future of Core Direct as Xtend continues to grow and develop its lending process." Day Air Credit Union
"We have been very pleased with the campaigns we have ran. Xtend is collaborative and easy to work with to schedule and launch... We have observed a noticeable increase in member engagement each time we have paired a campaign with one of our loan promotions." Alpena Alcona Area Credit Union
"Marketers are told all the time how Big Data is the answer to all our prayers... Xtend's Losing the Love doers that... my department is just me and an intern currently. So having Xtend run this program for us, acting as an extension of my team, is truly gratifying and empowering." Kalsee Credit Union
"We're saving money now by using Xtend, versus hiring another bookkeeper." Gabriels Community Credit Union
Let’s get in touch
Join Our Team
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Community Scholarship
Let’s get in touch
Join Our Team
Subscribe
Community Scholarship
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