Inform your members of what to expect and all the great benefits they can look forward to with your core conversion! The more prepared your members are, the smoother your conversion will go.

Every credit union is different and there is no set formula on when and how to communicate with your members. Xtend offers several pre and post communication channels, including but not limited to:

• HTML emails*
• Postcards
• Buck Slips/Statement Inserts
• Website Banners
• Social Media Posts
• Conversion Flyers/FAQ sheets
• Conversion Packets
• Outbound phone calls*

* For all outgoing pre-conversion communications, the credit union will be responsible for securely providing member information to Xtend. If the credit union prefers to not provide member information, Xtend will create content for the credit union to send out independently.