Disaster Recovery Support
Product info
Inbound member service to provide top-notch service during significant branch outages.
How it helps
Maintains high-quality, personal member service when you’re unable to. Activates rapidly upon notification.
Hours
Disaster Recovery Support is available 8am – 8pm on weekdays, and 8am – 5pm on Saturdays. All times are Eastern.
One-time fee:
$1500*
*Please note that a one-time fee of $1500 is required for each product/service listed for the Contact Center.
Ongoing fees:
$45 / month retainer
$5.50 / call
$3500 / declaration
$1500 premium
if longer than 5 days