Talkdesk is the AI-powered member experience platform purpose-built for credit unions. We enable credit unions of all sizes to deliver seamless, personalized, omni-channel member services—efficiently and at scale.

 

Talkdesk offers:

 

A single platform that unifies the member experience ecosystem.

Talkdesk includes pre-built integrations to core banking, digital banking, CRM and other systems within the member experience ecosystem. Saving your technical teams valuable time and resources.

 

A complete AI portfolio for front, middle and back office workflows.
The end-to-end platform syncs AI throughout the member journey, providing a one-stop shop for AI automation, AI assistance and AI analytics. No need to sift through the AI hype or maintain multiple point solutions. Talkdesk offers a comprehensive suite of AI solutions purpose-built for credit unions. Delivering immediate value that scales with the organization.

 

Conversational, contextual, self-service automation.
Automate common banking interactions like account servicing, loan inquiries, and payments. AI agent autopilots provide conversational, contextual support in any language, 24/7, across digital and voice channels.

 

AI assistance that makes every employee an instant expert.
Credit union-specific workspaces provide employees with instant access to member, product, and process information. AI co-pilots suggest next-best actions and can autonomously complete tasks, reducing workload before, during, and after calls. This frees employees to focus on delivering greater value to members and the credit union.

 

Visit the Talkdesk Digital Room to access demo videos, case studies and other information on how Talkdesk delivers value for credit unions and their members.

 

Also visit Talkdesk for Financial Services for additional information.